Training Matters
This short guide explains why it is important for businesses to invest in health and safety training. It gives summary advice on areas of likely training need, how to get started and where to go for further information and advice.
Why training matters
Accidents and ill health associated with work lead not just to needless pain and suffering but to huge costs and loss of business continuity. Over 200 people are killed each year in reportable work-related accidents and in total over one million people are injured. (This does not include work-related road accidents which account for up to 1,000 deaths annually.) There are over two million cases of ill-health caused by, or made worse by, work. Over 36 million days are lost - a third of all working time lost every year in Great Britain.
Ensuring safe and healthy working has to be a key priority for everyone at work and this requires real competence, not just commitment and good intentions.
If you are a director, owner or manager of a business, you will appreciate that you personally need to be competent to lead the management of the business safely. And you will also understand the importance of being systematic in ensuring that your employees and your contractors’ staff are competent when it comes to health and safety.
The way you approach health and safety training speaks volumes about your business, your values and your professionalism.
- helps your employees to identify hazards and adopt safe and healthy working practices;
- helps to avoid the pain, anguish and financial costs that accidents and ill health cause;
- fosters a positive culture of health and safety, in which unsafe and unhealthy working are not tolerated;
- enables your employees to spot ways to improve health and safety management;
- enables you to meet your legal duty to protect the health and safety of your employees and others.
Competence is more than having attended a training course. Experience is key too. You need to establish procedures to ensure that your organisation has the right people with the right knowledge and skills to manage workplace risks. Trusting to luck is just too risky.
All businesses have a legal duty to provide information, training and supervision to employees to enable them to carry out their work safely, not just to front-line staff but also to directors, managers and those in other key roles (see section below). Of course, this costs money and time (both of which are likely to be in short supply). But remember, there are major business benefits to be gained from training. By cutting accidents and ill health and by helping ensure faultless operation, training can make a major contribution to the success of your business.
Training needs analysis
To ensure that you invest your limited resources appropriately you will need to analyse your need for health and safety training. Consider the roles listed below. Are you sure you are equipping key staff with the necessary skills and knowledge to play their role in preventing accidents and ill health?
- Board directors (executive and non-executive)
- Senior managers (and not just operations managers)
- Middle managers
- Team leaders
- Key functional roles (not just H&S staff but fleet, HR, facilities, IT, procurement and finance staff)
- Supervisors (especially of young workers)
- Key skill groups (designers, craftsmen, maintenance staff, drivers, admin staff etc)
- Trainees
- Safety representatives
- All new starters
| ‘What training did for us’ Robert Watts, Training Officer, Gardner Aerospace - Ilkeston Ltd: “The training we received from RoSPA was not only a perfect fit for our needs and great value for money, but it also increased the safety of our operators which is paramount.” |
What the law says
The Health and Safety at Work etc Act (HSWA) 1974 (Section 2) requires every employer to provide whatever information, instruction, training and supervision is necessary to ensure, ‘so far as is reasonably practicable’, the health and safety at work of their employees and others affected by their activities. This is amplified by the Management of Health and Safety at Work Regulations (MHSWR) 1999, which also identify situations where health and safety training is particularly important, e.g. when people start work, on exposure to new or increased risks and where existing skills may have become rusty or need updating.
The Safety Representatives and Safety Committees Regulations 1977 and the Health and Safety (Consultation with Employees) Regulations 1996 require you to consult your employees, or their representatives, on health and safety issues and this includes matters such as health and safety training. And representatives appointed under either of these sets of regulations are entitled to time off with pay for training in their duties. The Health and Safety (Training for Employment) Regulations 1990 ensure that learners doing work experience are covered by health and safety law.
Training has to be paid for by the employer and organised in working time.
The starting point is risk assessment to identify hazards and the measures needed to control risks to health and safety. While suitable physical safeguards and procedures will usually be necessary, training and the provision of information are also part of the mix so that people understand dangers and know their part in tackling them.
You may want to provide some training, including induction training, periodic tool-box talks and briefings, yourself, but unless you are competent to deliver it in-house, you will need outside help. The law requires you to have access to a suitable source of competent advice to help you manage health and safety and this includes providing you with advice on your health and safety training requirements and options for meeting them.
The MHSWR require you to take into account the capabilities, training, knowledge and experience of workers and ensure that the demands of their work do not exceed their ability to carry out their role without risk to themselves and others. Some employees may have particular training needs, for example: new recruits need basic induction training into how to work safely, including arrangements for first aid, fire and evacuation. People changing jobs or taking on extra responsibilities need to know about any new health and safety implications. Young employees are particularly vulnerable to accidents and you need to pay particular attention to their needs, so their training should be a priority. It is also important that new, inexperienced or young employees are adequately supervised. Skills need updating periodically by refresher training. Findings from reviews of risk assessments should be used to identify and record any further specific training needs.
There are a number of sets of regulations under the HSWA which include general or specific health and safety training requirements. Examples include regulations covering:
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Even if there not specific regulations, there are many other topics where the HSE has issued key pieces of guidance and on which training should be provided. Some examples include:
- accident investigation
- driving at work
- lone working
- risk assessment
- site transport
- stress
Enforcement
If an inspector calls, or if they are investigating following an accident, they will want to know that directors and senior managers are up-to-date with the law and if and how employees or their representatives are being consulted on health and safety issues.
They will want evidence that the key hazards in the business have been identified, that risks have been properly assessed and necessary measures to ensure safe and healthy working are in place.
They will want to know what training managers and supervisors have had and if all employees understand the organisation’s health and safety policy, their roles and responsibilities and what to do in an emergency.
They will also be looking at records to check that induction training and any health and safety skills training needed to deal with specific hazards has been provided and that this has been kept up to date.
Failure to invest in training can lead to enforcement notices and can be a key factor in any prosecution under health and safety law.
Should an employee seek damages for an injury sustained at work, alleging that it was due to your negligence, you will need to be able to produce training records as part of your audit trail showing that you were taking reasonably practicable measures to protect them.
Self-employed and contractors’ staff
If you have people working in your business who are not your direct employees but in practice are working under your control, from a legal perspective they may nevertheless need to be treated as if they were employed by you. In other words, for health and safety purposes, you will need to take appropriate action to protect them, and this can include the provision of information, training and supervision.
You have a legal duty under MHSWR to co-operate with other employers to ensure compliance with health and safety law. Competence of contractors and of their staff to work safely should always be assessed at the tender stage. If you wish to avoid having to provide repeat training to contractors’ staff who are already competent, you may want to think about setting up or joining a health and safety passport training scheme.
Developing a planned approach
Health and safety training is not a one-off exercise. It has to be built into on-going business management.
- Establish your commitment to ensure health and safety competence;
- Consult staff and their representatives;
- Seek professional advice;
- Have a clear policy on training in your health and safety policy statement;
- Establish health and safety competence (including training) requirements for key roles and responsibilities;
- Ensure health and safety requirements are built into job descriptions and into recruitment and selection;
- Develop a training programme and plan, informed by the results of risk assessments and job safety analysis and establish a matrix of employee training needs;
- Seek outside help, including appropriate training providers;
- Consider options for delivery (in-house sessions, one-to-one instruction, classroom training, open or distance learning, computer based or interactive learning, external courses);
- Implement and deliver the programme, tracking progress against targets;
- Evaluate the effectiveness of training through active and reactive monitoring, considering, for example, additional training needs identified by the investigation of accidents and incidents or the revision of risk assessments; and
- Review the programme periodically to assess its effectiveness (is training working?) and to identify areas for improvement.
Providing training need not be a great burden, but you do need to think ahead and prioritise, tackling your most significant gaps first of all and building training into your business plans well in advance.
Getting further information and help
There are several good sources of information and advice:
Guidance
Health and safety training: what you need to know (INDG345) (http://www.hse.gov.uk/pubns/indg345.pdf)
Effective health and safety training: A trainer’s resource pack (HSE Books 2001 ISBN 0 7176 2109 X))
Passport schemes for health, safety and the environment: A good practice
guide (Leaflet INDG381 HSE Books 2003)
Essentials of health and safety at work (training manual) (ISBN 0 7176 6179 2 HSE Books 2006)
Useful websites
RoSPA: www.rospa.com (visit our training pages)
Health and Safety Executive: www.hse.gov.uk
Learning and Skills Council:
Assistance with health and safety training - Train to Gain
The importance of training new young staff
Safety Groups UK: visit www.safetygroupsuk.org.uk to find your local, voluntary health and safety group.)
ENTO: training and vocational qualifications: health and safety training standards
National Examination Board in Occupational Safety and Health (NEBOSH): Qualifications
Investors in people: Health and safety training and IIP
Some useful telephone numbers
- RoSPA HQ Tel: 0121 248 2000 Fax: 0121 248 2001
- RoSPA Scotland Tel: 0131 449 9378 Fax: 0131 449 9380
- Learning Skills Council Tel: 0870 900 6800
- HSE Infoline Tel: 0845 345 0055 Fax: 0845 408 9566
- Train to gain Tel: 0800 015 55 45
- Education and Learning Wales Tel: 01745 538 655
- National Examination Board in Occupational Safety and Health Tel: 0116 263 4700
- Investors in Scotland Tel: 0131 625 0155
- Department of Employment and Learning in Northern Ireland Tel: 02890 441 700
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