RoSPA Play Safety Training Courses
Terms and Conditions
Reservations
Provisional bookings may be made by telephone, but must be confirmed in writing (including a purchase order number) within 7 working days. Post or fax to: Liz Cheshire, RoSPA Playground Management Services Limited, The Old Barn, Wicklesham Lodge, Faringdon, Oxfordshire SN7 7PN Telephone: 01367 244600 Fax: 01367 244112, E-mail: Liz.Cheshire@rospaplaysafety.co.uk
Fees
All fees are payable in advance (normally 4 weeks). RoSPA reserves the right to refuse admission to the course until payment is received. Fees quoted are correct at the time of publication but RoSPA reserves the right to alter fees at any time. All fees quoted are exclusive of VAT which must be paid in addition to the quoted fee, at invoice date, chargeable at the standard rate then in force.
Late payment
Overdue payment may attract interest at 5% per month (0.16% per day) above the statutory rate.
Play Safety Client Discount
Play Safety Clients are entitled to the discounts shown provided that they have been clients within the last year.
Joining Instructions
Joining instructions will be forwarded following receipt of payment. If joining instructions have not been received 10 days before the course, please telephone to make sure payment has been received.
Venues
A map of how to get to the venue will be included in the joining instructions. Whilst RoSPA will assist in arranging accommodation at local hotels for non-residential training courses, RoSPA is not acting in the capacity of agent for either the hotel or the client. Queries, cancellations or alterations of hotel bookings must be made direct with the hotel/agent concerned and delegates must settle their own hotel accounts before leaving.
Refreshments
The cost of lunch and refreshments is included in the course fees.
Course Literature
Printed course notes are included in the course fees. Course literature is copyright and may not be reproduced without permission.
Examinations
Where examinations (whether by an internal or external examining authority) form part of, or are taken following a course, no refund of fees can be given in the event of a candidate failing to reach the standard required. Examiners’ decisions are final.
Cancellations
Cancellations must be made in writing and the following charges apply:
| Notice Given | % of fee credited on cancellation/transfer |
|---|---|
| more than 3 weeks prior to the event | 25% |
| less than 3 weeks prior to the event | 50% |
| 5 working days (or less) prior to the event | 100% |
Playground Management Services Ltd and RoSPA cannot be held responsible for any costs incurred by an individual because of a cancelled event.
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RoSPA is a registered charity: Registered Charity No: 207823 Patron: Her Majesty the Queen RoSPA Head Office: Edgbaston Park, 353 Bristol Road, Edgbaston, Birmingham B5 7ST, UK |
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