EDF Energy Customer Field Services
Customer Field Services (CFS) are the metering arm of EDF Energy. With over 500 office and 900 field staff covering most of the UK, CFS covers a range of duties from domestic meter reading, recertification and maintenance to building bespoke high voltage metering projects as well as gas metering in the domestic market.
As the industry leading meter operator, CFS provides services for organisations such as Canary Wharf, London Underground and British Airports Authority. EDF Energy offer professional advice on all issues relating to the energy industry from power generation to network distribution, metering and supply.
Every employee undergoes vigorous task specific and health and safety training prior to becoming operational. This is refreshed on a three yearly basis to maintain the high standards of proficiency. With a diverse workforce carrying out a range of duties in a potentially dangerous environment health and safety is of paramount concern.
"QSA is a means by which the capability and performance of a health and safety management system can be gauged. By examining specific policies, control measures and performance indicators, CFS has enhanced its safety record. Having stringent procedures is vital in a safety critical industry such as electricity distribution and metering. Obtaining a level 5 Award and maintaining this certification is an indication of the hard work and dedication of the staff and management by an organisation widely recognised across the industry"
Ian Barker - Health, Safety, Environmental and Quality Manager
EDF Energy case study
Excellence in Health & Safety