Terms and conditions


Training courses

1. Confirmation of Service

Bookings must be confirmed in writing (by returning this form along with a copy of your purchase order number – if required for payment).

2. Service Specification

All in-company contracts will be subject to a detailed service specification. This will form the basis of the contract between the client and RoSPA (REL) and will be enforceable under the Law of UK and Ireland.

3. Fees

Payment terms are 30 days following the date of invoice unless stated differently on the back of the invoice. Or at least before the first day of course whatever is sooner.

Fees quoted are correct at the time of publication or production of service proposals, RoSPA (REL) reserves the right to alter fees without notice in line with current financial situation. Service proposals will be valid for a period of 30 days from the date of production. All RoSPA (REL) fees are subject to VAT.

4. Membership Discounts

RoSPA members are entitled to the discounts shown provided that the relevant membership number is quoted when the booking is made, and that the membership subscription is up-to-date.

5. RoSPA Literature

Printed RoSPA literature (including course notes) is covered by RoSPA copyright and may not be reproduced without permission.

6. Use of organisation name and logo

Once the product/service has been delivered RoSPA can use your organisation logo within proposals/tenders/marketing promotions/RoSPA’s website. If you want your organisation logo to be removed from these materials, please email us.

7. Course Information

Please note training packs/materials will be dispatched to the address information you supplied in the ‘Location & contact’ details one week before the course date.

7.1 Qualification Courses

If booking NEBOSH/RoSPA Qualification courses we will require delegates’ email address and date of birth for registration purposes.

7.2 Fleet Safety courses

7.2.1 Insurance:

It is the client’s responsibility to ensure that all vehicles to be used for training are insured and that insurance companies are informed the vehicle is to be used for driver safety training. Both the delegate and the RoSPA trainer should be covered to drive the vehicle by the insurance. The client MUST provide a copy of the insurance certificate with the booking form.

If the delegate is using their own vehicle (Grey Fleet) for the training session, business insurance cover MUST be in place. Demonstration drives will not be given by the trainer in Grey Fleet vehicles. If hire vehicles are used, demonstration drives will only be given if the insurance is provided by the client’s insurance policy and the trainer is covered.

If course is to be held in company insured vehicle, and the RoSPA trainer has adequate insurance cover to conduct a demonstration drive (Insurance certificate attached) or course is to be held in the delegates own vehicle (Grey Fleet) or a hire vehicle without company insurance and no demonstration drive will be given.

7.2.2 Licence Check

Please ensure that all delegates required to drive on a driver training course have a valid signed driving licence for the category of vehicle they will be driving (both parts of photocard). It is the responsibility of the client to ensure that all delegates have the correct licence in place.

8. Travel and Expenses

Unless otherwise stated in the service proposal, fees shown DO NOT include travel costs and expenses, which will be recharged to the client.

9. Cancellations and transfers

RoSPA (REL) reserves the right to cancel or alter the dates or provision of service, the venue and the individual or organisation providing the service. In the event of cancellation, bookings will normally be transferred to the next available date unless the client specifically requests otherwise. If a booking is cancelled by the client the following fees will be payable:

NOTICE GIVEN
More than 28 days
15 - 28 days
0 - 14 days

CHARGES
No charge
50% charge
100% charge

Telephone cancellations can be accepted but must be confirmed immediately in writing by email. Notice of cancellation will be taken as the date of receipt of written confirmation.

9.2 Transfers

Where a course is requested by the client to be transferred to an alternative date, a fee of £100 will apply. In additional, any fees that the original booking may incur in order to be moved will also be payable by the client. This will be dependent on circumstances and will be advised by a RoSPA representative during communication.

Telephone requests for transfers can be accepted but must be confirmed immediately in writing by email. Notice will be taken as the date of receipt of written confirmation.

10. Health & Safety Performance Review and Achievement Award

This service is only available to member organisations and/or individual sites thereof who RoSPA class as ‘new entrants’ to the RoSPA Awards scheme. This classification includes organisations and/or sites that have never previously entered the scheme, or lapsed entrants who did not enter in the immediate previous Awards round.

In addition to these terms and conditions, desktop reviews and other consultancy and training products are subject to the specific scope and delivery of the service and product, as outlined on the proposal and report.

10.1 RoSPA Health & Safety Awards Terms & Conditions

Customers purchasing the Health and Safety Performance Review in tandem with a RoSPA Achievement Award Entry are required to accept the full terms and conditions of the RoSPA Awards scheme.

10.2 RoSPA Awards Registration Details

Entrants will be required to provide requested additional registration information prior to login details being provided to access the online entry submission and guidance documents.

11. Virtual Classroom special offer

This offer can only be used for in-company course dates listed and cannot be used in conjunction with any other offer. No cash alternative is available. This offer is only valid between May and July.

Data Protection

Your personal data will be used by RoSPA for the purpose of providing the requested course/service. Further information about how RoSPA uses personal data and your rights can be found here.


Membership

1. Definitions:

"RoSPA" refers to The Royal Society for the Prevention of Accidents of 28 Calthorpe Road, Edgbaston, Birmingham, B15 1RP, United Kingdom (Registered Charity No. 207823)

“Membership” means corporate membership of RoSPA.

“Member” means your organisation or you the individual

“Fees” mean the fee for the Membership Period, as set by RoSPA

“Reputational Risk” means health and safety and non-health and safety issues which may pose a significant reputational risk to RoSPA.

2. General

For the avoidance of doubt, in the case of discrepancy between the Terms and Conditions published on RoSPA's website and any issued hard copy of the Terms and Conditions, those published on the RoSPA's website shall prevail.

RoSPA reserves the right to change membership Terms and Conditions and benefits at any time.

RoSPA reserves the right to refuse membership to any person or organisation at its absolute discretion.

All membership benefits are non-transferable and exclusively for use by the named membership organisation.

Members who have a SME/LAR membership will have one vote at the Annual General Meeting.

Subject to the acceptance of the Member’s application and receipt of the Fees in full, RoSPA shall grant the Member Membership for 12 months. RoSPA shall, prior to the start of each Membership Period, submit to the Member an invoice for the Fees for that period of time, unless the Member is paying the membership by Direct Debit. Payment for a renewal must be received in full by the expiry date to ensure uninterrupted service. In the case of late payments, the renewed period will commence on the day after the expiry date of the original Membership Period.

Once Membership has been granted Member will receive access to My.RoSPA.com to have access to the benefits of Membership.

Members (excluding IND (individual) membership) will have access to Croner-i Safety-inform Lite for the term of their membership.

Member shall not do anything which will bring or is likely to bring the reputation of RoSPA into disrepute.

By purchasing RoSPA Membership you agree to be bound by these Terms and Conditions.

RoSPA Membership is for an initial period of one year. The initial fee and subsequent renewal fees are payable in advance, for which invoices are issued.

Once payment of the initial Membership fee has been received and processed, the applicant will be entitled to become a member of RoSPA.

3. Membership contact details

It is the member's responsibility to notify RoSPA in writing of any change of company name, address, telephone number, email address or contact name.

RoSPA cannot accept responsibility for non-receipt of any physical or electronic mailing through incorrect provision of member contact details

To inform RoSPA of any changes, please update your account details in My.RoSPA.com

4. Use of Member logo

RoSPA Membership does not entitle the member to use any logo or trademark owned by RoSPA (except for the RoSPA Member logo in accordance with terms and conditions below).

Members are permitted to display the RoSPA member logo to demonstrate their support of our accident prevention mission.

Important note: RoSPA membership is not an approval or endorsement of a members products or services and this must not be implied to potential customers through the positioning and/or the size of the RoSPA member logo, its repetition, or by the wording of any accompanying text mention of RoSPA. RoSPA reserves the right to withdraw use of the member logo at its discretion.

Members are only allowed to use the logo whilst their membership is fully paid up. If membership lapses, the organisation must immediately cease displaying the member logo.

The electronic member logo should be hyperlinked to https://www.rospa.com/health-and-safety-membership Failure to do so can result in a request to remove the logo.

RoSPA reserves the right to publish or disclose to third parties, the names of any organisations stating or implying they are members or displaying or using the members’ logo where they are no longer fully paid members, or the Membership has been terminated due to a breach of the terms and conditions.

Members are permitted to use the RoSPA Member logo on:

  • letterheads
  • email signatures
  • annual reports/corporate brochures
  • corporate website
  • vehicles

Members are not permitted to use the RoSPA Member logo on:

  • business stationery (except letterheads)
  • catalogues/sales brochures and promotional flyers
  • quotation sheets/order forms and invoices
  • products and packaging
  • Certificates

The minimum size and exclusion zone of the RoSPA member logo are shown below and the logo should never appear to be larger than your own logo:

  • A3 – logo 36mm high, 14mm margin
  • A4 – logo 26mm high, 10mm margin
  • A5 – logo 21mm high, 8mm margin
  • DL – logo 21mm high, 8mm margin

In the event of misuse of the logo, RoSPA reserves the right to take action to protect the reputation of RoSPA Society and its bona fide members.

5. Cancellation of membership

Membership will be automatically cancelled if a member:

  • becomes bankrupt or goes into liquidation;
  • does not pay the annual fee within 30 days of receipt of the invoice reminder notice.

RoSPA reserves the right to cancel membership:

  • if a member breaches any of the membership terms and conditions;
  • if a member is participating in an activity deemed detrimental to RoSPA;
  • if a member does not comply with the conditions of member logo use;
  • of any person or organisation at its absolute discretion.

A member may cancel their membership by giving written notice 60 days in advance of their new membership term.

When a membership is cancelled, for whatever reason, RoSPA is under no obligation to refund the cost of the membership including in respect of any unexpired portion of the membership.

To cancel a RoSPA Membership, please contact:
RoSPA Membership, 28 Calthorpe Road, Edgbaston, Birmingham B15 1RP or email [email protected].

Any questions or complaints in relation to RoSPA Membership should be sent to:
RoSPA Membership, 28 Calthorpe Road, Edgbaston, Birmingham B15 1RP or email [email protected].


Keeping Kids Safe packs

  1. The packs, or any part thereof, are not for re-sale without the express permission of RoSPA
  2. The packs, and contents, may not be edited, or altered, without the express permission of RoSPA
  3. Packs will be sent in one batch, to one address only
  4. A named contact must be on hand to accept the delivery
  5. No refunds will be issued as a result of failure to provide a suitable delivery address
  6. Payment terms are 30 days from receipt of invoice – see reverse of invoice for further details

Events

1. General

1.1 In these Terms and Conditions the term “RoSPA” refers to The Royal Society for the Prevention of Accidents. For the avoidance of doubt, in the case of discrepancy between the Terms and Conditions published on RoSPA’s website and any issued hard copy of the Terms and Conditions, those published on the RoSPA’s website shall prevail.

1.2 RoSPA reserves the right to change event Terms and Conditions at any time.

2. Payment and terms

2.1 Payment terms are 30 days following the date of invoice, or before attendance of the event if it falls earlier, unless stated differently on the front of the invoice.

2.2 Fees quoted are correct at the time of publication, RoSPA reserves the right to alter fees without notice.

2.3 RoSPA fees are subject to VAT.

3. Membership Discounts

RoSPA members are entitled to the discounts shown provided that the relevant membership number is quoted when the booking is made, and that the membership subscription is up-to-date.

4. Cancellation of event booking

4.1 Delegates who cancel prior to six weeks before the event date will have their fees refunded, less a 25% administration charge. No refunds will be made after this date but replacement delegates may be nominated.

4.2 RoSPA reserves the right to decline bookings and attendance to any person or organisation. In such case a full refund will be issued.

4.3 RoSPA reserves the right to change to advertised date, venue and programme. In such case no refund will be issued for the fee or associated costs incurred.

4.4 To cancel a RoSPA events booking, please email [email protected].

4.5 In an instance of Force Majeure, defined as any circumstance not in RoSPA’s reasonable control including without limitation:

  1. acts of God, flood, drought, earthquake or other natural disaster;  
  2. epidemic or pandemic;  
  3. terrorist attack, civil war, civil commotion or riots, war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations; 
  4. nuclear, chemical or biological contamination or sonic boom;  
  5. any law or any action taken by a government or public authority, including without limitation prohibition on large public gatherings; 
  6. collapse of buildings, fire, explosion or accident; 
  7. non-performance or cancellation by venues, suppliers or subcontractors; and 
  8. interruption or failure of utility service.  
  9. period of national mourning

RoSPA will as soon as reasonably practicable:

  1. Notify you in writing of the Force Majeure Event or of its decision to cancel or postpone an event; and 
  2. where possible RoSPA shall notify you of an alternative event date/location which you may attend (if you agree to attend such alternative event in writing); and
  3. to the extent permitted by law, you and any delegates shall have no further claim whatsoever against RoSPA in respect of the cancellation or changes to an event.

5. Delegate contact details

5.1 It is the delegates responsibility to notify RoSPA in writing of any change of company name, address, telephone number, email address or delegate name.

5.2 RoSPA cannot accept responsibility for non-receipt of Joining Instructions, or mailings through incorrect provision of delegate contact details.

5.3 To inform RoSPA of any changes, please email [email protected].

6. Data Protection

Personal data is held in accordance with the Data Protection Act 2018.

7. Contact

Any questions or complaints in relation to RoSPA events should be sent to: RoSPA Events, 28 Calthorpe Road, Edgbaston, Birmingham B15 1RP or email [email protected]


RoSPA Health & Safety Awards

Terms and Conditions (Terms)

Definitions:

‘RoSPA' means The Royal Society for the Prevention of Accidents 

'Force Majeure Event' means any circumstance not in RoSPA's reasonable control including without limitation: 

  1. acts of God, flood, drought, earthquake or other natural disaster;  
  2. epidemic or pandemic;  
  3. terrorist attack, civil war, civil commotion or riots, war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations; 
  4. nuclear, chemical or biological contamination or sonic boom;  
  5. any law or any action taken by a government or public authority, including without limitation prohibition on large public gatherings; 
  6. collapse of buildings, fire, explosion or accident; 
  7. non-performance or cancellation by venues, suppliers or subcontractors; and 
  8. interruption or failure of utility service.  
  9. period of national mourning
 
‘Presentation(s)' means a presentation ceremony to be hosted by RoSPA.
 
'Gala Dinner' means a gala dinner to be hosted by RoSPA.
 
Late’ means after the specified deadline has passed. 
 
‘Reputational Risk’ means health and safety and non-health and safety issues which may pose a significant reputational risk to RoSPA. 
 
'Terms' means these terms and conditions. 

 

Entry Submission 

  1. All Industry Sector, Specialist, Inspiration Award entries, and Achievement Awards to be presented at a RoSPA event, must be submitted via the RoSPA online entry system between January 1, 2022 up to and including February 1, 2022 (23:59 GMT). 
  2. Achievement Award entries for postal dispatch only, must be submitted via the RoSPA online entry system by June 8, 2022 (23:59 GMT). 
  3. Late Specialist or Inspiration or Inspiring Women in Safety Award entries will be excluded from consideration. 
  4. Industry Sector Award entries that are not submitted by February 1, 2022 (23:59 GMT) will be excluded from the competition and related Excellence Trophies, and transferred to the Achievement Award category. They will still receive the written feedback and no refund in fee will be given for the change of category.  
  5. Fleet Safety and Leisure Safety Awards not submitted by February 1, 2022 (23:59 GMT) will be excluded from the competition but will still be assessed and graded.
  6. Entrants agree to:
    1. complete all required sections of the entry;
    2. provide supporting evidence from the qualifying year (i.e. January 1 to December 31, 2021);
    3. provide no more than eight documents of support evidence per section;
    4. hyperlink uploaded supporting evidence to the relevant section;
    5. all the information including evidence documentation supplied to RoSPA through the online awards registration process and online awards entry processing system will be kept for a period of five years;
    6. the data being held within the awards entry processing system and also in any other processing system necessary for delivering the complete awards scheme and corresponding ceremonies;
    7. the data being used to: determine the entrant’s award level gained for the current entry year, retrospectively reviewing an entrant’s submission from any of the previous five years of entry for purposes of verification and consistency checking, verification calls and site visits; compile published winners lists on the RoSPA website; contact entrants with information pertinent to the RoSPA health and safety awards scheme process, including communicating deadline date reminders, results, press releases, winners and ceremony information, case-studies, speaker invitations, awards excellance forum dates and next round start dates, and the possible inclusion in the gala dinner menus;
    8. cookies allow us to deliver the online entry service. Without the use of cookies we are not able to provide the service. Therefore, by using this service you agree to our use of cookies;
    9. purchasing a registration concludes the contract for this registration service and will commence the entry process which is subject to the terms under clauses 10-17;
  7. Entrants should note: 
    1. the Industry Sector, Achievement and Specialist awards are made to organisations, not individuals
    2. the Distinguished Service Award, Pride Award, Influencer Award and Inspiring Women in Safety Award are only awarded once to an individual and are subject the RoSPA Awards terms under clauses 34-40; 
    3. all entries must be completed on the entry system specified by RoSPA; 
    4. responsibility is on the entrant to submit a complete entry that fully represents their organisation's health and safety management system - not the RoSPA assessors’ to request additional information; 
    5. responsibility is on the entrant to take a copy of their submission before completing the Declaration section and submitting their entry; 
    6. RoSPA is unable to supply a copy of or provide access to submitted entries; 
    7. assessment of entries that do not follow the required format will be delayed, released for correction, downgraded or even excluded; 
    8. submission of an entry will be taken as a declaration attesting to its completeness and accuracy and the entry is submitted to the RoSPA Awards scheme in good faith; 
    9. entries from organisations outside of the UK must include sufficient information in English for the level of performance to be assessed. Full contact details for an independent third-party auditor must be supplied; 
    10. assessment of entries is based on the current year's submission and grades assigned irrespective of previous year’s achievements; 
    11. for occupational achievement award entrants who submit by February 1, 2022 23:59 (GMT) deadline, RoSPA reserve the right to reassess the highest-performing entrants against the Industry Sector Award mark criteria. In exceptional circumstances, RoSPA may choose to issue an Industry Sector-level award to a high-performing achievement award entrant.  Such promotions will not be eligible for the Sir George Earle trophy, or feedback if not already purchased at the point of registration; 
    12. after February 1, 2022 (23:59 GMT), amendments to names to be shown on awards will incur an additional charge as follows: Merit – Gold certificates charged at £20+VAT each. All other award types to be charged at the 2022 Awards Collection rates as shown in the RoSPA web shop;
    13. dispatch of awards where entrants selected by the February 1, 2022 entry deadline, will commence July 1, 2021.  Dispatch of awards for entries submitted after this entry deadline will commence from August 1, 2022. Deliveries can take between 1-3 weeks depending on location. All tax/duties must be paid by the recipient organisation.
    14. the Winners' List will be published on the RoSPA Awards website after May 17, 2022. It will contain only the notified results of the entries submitted by February 1, 2022. All other notified results will be added to the list by July 27, 2022.
    15. Award presentations will be allocated on a first come first served basis and in accordance with events specified in clause 16 and therefore cannot be guaranteed.
    16. Awards entry registration does not constitute a ceremony booking.
    17. failure to notify in writing by the advised deadline non-attendance of your chosen presentation ceremony will incur an additional charge of £15+VAT. This charge is to cover ceremony packing and transit costs in addition to the postage for dispatching the award after the ceremony. Notification after the advised deadline will still incur the additional charge as awards will be packed for the ceremony.
    18. RoSPA reserves the right if necessary to alter publicised presentation ceremony dates and/or venues. Any change will be notified as far in advance as possible. RoSPA is not liable for any additional costs incurred;
    19. the Sir George Earle Trophy winner will be required to sign a custody agreement and cover the costs of repair or replacement, as necessary, of the trophy, stand and/or its travel case, along with the return transit costs. International delivery charges, including but not limited to import tax/duties must be covered in full by the winner.  Where international delivery charges are deemed too high by either party, an alternative commemorative trophy will be discussed.
  8. Organisations with fatal accidents in the qualifying year (i.e. January 1 to December 31, 2021) should not register without first seeking authorisation from RoSPA to do so - as an award will not be possible until all relevant information can be provided.
  9. If an application is made, full details must be provided of each case, including the findings of any subsequent investigation/court case/coroner's hearing to prove to the judging panel's satisfaction that the event concerned was not the result of management failure by the organisation. RoSPA's decision is final. Where all relevant information is unavailable for any reason no award will be made.

Fees, Cancellation and Late Entries

  1. Written notification must be received within 14 days of purchasing a registration to qualify for a full credit note and/or refund. No credit note and/or refund will be made after this 14 day period and the outstanding invoice will remain valid.
  2. Non-submission of an entry does not constitute a cancellation. 
  3. All registrations require full payment of the appropriate entry fee. Non-payment of the relevant entry fee will invalidate the entry.
  4. Late payment (over net 30 days) will delay theissue of log-in details to the online entry system. An award result will not be provided if the invoice remains unpaid. 
  5. Late entries will incur a fee of £100+VAT payable before the online entry system is unlocked and the submission deadline extended. 
  6. No guarantee is made that any award resulting from a late entry will be included in any official ceremony.
  7. If RoSPA either:
    1. is prevented or hindered from performing its obligations under these Terms by a Force Majeure Event, requiring RoSPA to cancel a presentation ceremony; or
    2. determines that in the interest of health and safety, and/or the wellbeing of the public and/or in the public interest, it is necessary to cancel or postpone a presentation ceremony; RoSPA shall not be in breach of these Terms or otherwise liable for any failure in the performance of such obligations or consequences of such a determination.
  8. In the events specified in clause 16:
    1. as soon as reasonably practicable RoSPA shall notify you in writing of the Force Majeure Event or of its decision to cancel or postpone a presentation ceremony; and   
    2. where possible RoSPA shall notify you of an alternative presentation ceremony which you may attend (if you agree to attend such alternative presentation ceremony in writing); and  
    3. to the extent permitted by law, you and your guests shall have no further claim whatsoever against RoSPA in respect of the cancellation of a presentation ceremony. 

Industry Sector Award Categories

  1. RoSPA reserves the right to merge and/or introduce additional categories and if necessary to re-allocate entries to a sector other than that selected. 
  2. RoSPA reserves the right not to award a Specialist Award,Inspiration Award or Industry Sector Award for a particular industry sector if the Adjudication Panel considers that none of the entries received has demonstrated a sufficiently high standard. 
  3. Industry Sector entries are first assessed for the appropriate Achievement grade – Merit, Bronze, Silver or Gold.  Only the highest scoring entries achieving the Gold grade go forward to the second round of the Industry Sector competition. 
  4. Entrants who do not win their industry sector award or receive a sector commendation will be assigned the appropriate Achievement grade award. 
  5. Entrants who win their industry sector or receive a sector commendation will be presented the corresponding award/trophy in place of the Achievement grade award.  Sector wins and commendations are included in consecutive awards history. 
  6. Each year, the Society commissions a site visit or virtual visit to the entrants short-listed for the Sir George Earle Trophy. This is followed by an Adjudication Panel interview (to be held in Birmingham or virtually). Both site visit and interview dates will be advised at short notice and will take place in March 2022. 
  7. Each year, the winner of the Sir George Earle Trophy, Industry Sector Categories and Specialist may be approached by RoSPA to explore legacy opportunities for sharing their knowledge and best practice with wider industry. 

Leisure Award Category

  1. RoSPA reserves the right to limit, restrict, or exclude entry into the Leisure Award category on the basis of the location, scope of service and/or activity/service provided or offered to the public by the entrant.

Assessment and Sample Checking

  1. The Society arranges for scrutiny of a random selection of entrants to verify their submissions. Telephone interviews or visits may be arranged to any entrant at any stage in the year, either before or after result notification.  If verification activity is not complied with, and/or an entry is found not to be representative of real-world safety management practices, RoSPA reserve the right to withdraw any awards previously made.
  2. RoSPA may make enquiries as necessary and may visit any entrant's premises. Applicants may be required to attend a meeting to make a verbal presentation of their entry.  
  3. RoSPA will not make an award in any case where there are reasonable grounds to suggest that the entry is deliberately incomplete or contains false information.  
  4. RoSPA reserves the right to revoke any award made should it come to its attention that required information was not disclosed which would have materially affected the Adjudication Panel's decision. 
  5. RoSPA also reserves the right to vary or revoke any award.

Intellectual Property

  1. The design and format of the RoSPA Awards scheme logos and stationery are the intellectual property of the Royal Society for the Prevention of Accidents. Other than the specified permitted use of the appropriate award logo, reproduction and/or modification of these and of all RoSPA Awards trophies and merchandise is strictly prohibited. 

Publicity

  1. RoSPA Award grades are assigned based on entrants' management of the health, safety and wellbeing of employees, contractors and others to whom a duty of care is owed in the area of undertaking and during the calendar year specifically covered by an entry. An award does not indicate general endorsement by RoSPA of products, operations or business practices and this must not be stated or implied in any related Public Relations activity. 
  2. RoSPA will require correction or, if necessary, withdrawal of PR statements it considers are likely to mislead and/or cause reputational damage to the Society or to the RoSPA Awards programme. Award winners should be mindful of how the timing of any PR related to their award may be interpreted externally and, in particular, should not seek to proactively publicise their award to mitigate specific health and safety-related complaints from third parties without prior discussion with RoSPA. 

Reputational Risk to RoSPA

  1. Non-disclosure of issues will result in disqualification without appeal. 
  2. Non-disclosure of issues which come to light after a grade has been assigned may result in the award being revoked or downgraded.  
  3. Disclosed issues will be investigated to identify the appropriate course of action. This action could include disqualification, award revoked, reduced grade, award suspended pending official investigation or award retained.
  4. If any issues:
    1. this could include but not limited to: fatalities, major/specified injuries, prosecutions, and negative publicity whether factual or not; 
    2. whether health and safety-related or not;
    3. give rise to adverse publicity for your organisation during the period following the submission of your entry and up to and including the date of your selected presentation ceremony, it is the responsibility of the entrant to inform RoSPA in writing by emailing [email protected].
  5. RoSPA reserves the right to withhold the presentation of any award it deems to be inappropriate at the time of the selected ceremony.
  6. Reputational issues that come to light after presentation will be investigated to identify the appropriate course of action. This action could include disqualification, award revoked, reduced grade, award suspended pending official investigation or award retained. 
  7. RoSPA reserves the right to publicise the reason for withdrawal or downgrade of any award. 

Grade Review

  1. Queries about grades awarded will be considered only after the initial judging phase has been completed. This process may delay or exclude the award from presentation.
  2. Grade Review requests must be received in writing within 5 working days of result notification. A short statement is required of why the grade is considered incorrect, along with additional payment for one of the available Grade Review options: Reassessment £85+VAT for RoSPA Members, £95+VAT for non-members, or Reassessment with Feedback £240+VAT for RoSPA Members, £264+VAT for non-members. A Grade Review may result in the previously advised award level being promoted, remaining the same or being downgraded. As with all entries in the scheme, RoSPA reserves the right to change the grade awarded if information is later received that would have affected the grade if known at the time of initial assessment.
  3. Further correspondence will not be entered into and RoSPA's decision is final.

Third Party Complaints

  1. In the event of 'third party' complaints, RoSPA expects complainants and entrants to take all reasonable steps to resolve the issues prior to the matter being submitted to the Panel. RoSPA cannot act as a 'referee' in what are sometimes complex, longstanding and ongoing disputes, and reserves the right to reject disputed entries or investigate to identify the appropriate course of action. This action could include disqualification, award revoked, reduced grade, award suspended pending official investigation or award retained.

Photography

  1. Awards attendees consent to the use of their personal data and agree that they may be photographed and / or filmed during the award ceremonies. Ceremony imagery may potentially be used by RoSPA for publicity purposes. Please refer to our Privacy Notice for further details at www.rospa.com/privacy.

General

  1. For the avoidance of doubt, in the case of discrepancy between the Terms published on RoSPA’s website and any issued hard copy of the Terms, those published on the RoSPA’s website shall prevail.
  2. RoSPA reserves the right to change the Health & Safety Awards Terms at any time.
  3. No variation to these Terms shall be effective unless agreed in writing and signed on behalf of RoSPA.
  4. These Terms shall prevail over any terms or conditions which you may seek to incorporate into any agreement with RoSPA.
  5. These Terms shall be governed and construed in accordance with English Law and each party agrees to submit to the non-exclusive jurisdiction of the English Courts as regards any claim or dispute.

Award Winners Collection Merchandise

Terms and conditions (Terms)

Definitions:

‘RoSPA' means The Royal Society for the Prevention of Accidents of 28 Calthorpe Road, Edgbaston, Birmingham, B15 1RP, United Kingdom (Registered Charity No. 207823)

‘Us’, ‘we’ and ‘our’ mean RoSPA

‘Award Winners’ means an organisation that has achieved a RoSPA Health & Safety Award.

‘You’ and ‘your’ means person and organisation placing an order for RoSPA products and services.

‘Awards Winners collection’ means a range of products and services.

‘Special orders’ means awards, plaques and salvers which are customised items.

‘Fees’ mean the fee for the products and services, as set by RoSPA.

‘Presentation(s)' means a presentation ceremony to be hosted by RoSPA.

‘Late’ means after the specified deadline has passed.

'Terms' means these terms and conditions.

1. Eligibility to order

1.1 Only current Award winners are entitled to purchase items from the Awards Winners collection.

1.2 You must provide us with a non-PO box delivery address.

1.3 You possess a valid payment method that works on our website.

1.4 Orders for international delivery, must first apply for a freight quote.

2. Order Acceptance

2.1 All orders placed on the website are subject to acceptance in accordance with the following:

  1. You will be given the opportunity to confirm the details of your order, including your address and payment details, prior to completing your order.
  2. When you place an order, we will send you an acknowledgement email to let you know that we have received your order.
  3. Once you press the ‘Order Now’ button, you have given us permission to process your order as requested

2.2 We may be unable, or refuse, to accept your order because:

  1. one or more products in your order are unavailable;
  2. we are unable to process payment for your order, or your chosen payment method has been refused;
  3. we have identified a pricing or product description error;
  4. your order fails to meet the requirements of local import restrictions or requirements at your delivery destination;
  5. you fail to meet our order eligibility criteria or have failed to comply with our terms;
  6. If we are unable to accept your order, our Award & Events team will be in touch with you as soon as possible.

3. Prices, Payment and Charges

3.1 We take care to ensure products are priced correctly on our website, but occasionally pricing errors may occur. If we have made an error in the price of a product that you have ordered, our Awards & Events team will contact you. You will have the option to reconfirm your order at the correct price or cancel it.

3.2 Please note: prices for products on our website may change and offers may be withdrawn at any time. Offers and promotions may be available online only.

3.3 The product prices advertised are excluding of UK VAT. If applicable VAT will be charged in addition at checkout.

3.4 Shipping costs are not included in the prices advertised and will be charged in addition at checkout.

3.5 We will be pleased to supply a quote for international freight cost on request. Freight quotes do not include import duties (see clause 3.6 below). The online UK shipping cost will be deducted from the quote. International freight cost will be invoiced separately after acceptance of the quote has been received in writing.

3.6 Depending on your delivery address, different taxation rules and additional charges may apply. If you are shipping items internationally, you may need to pay import duties upon receipt of the products. We do not have any control over these charges and we cannot advise on their amount. You will be responsible for payment of any such import duties and taxes. Please contact your local Customs office for further information and a ‘landed cost estimate’ before placing your order.

3.7 All credit and debit cards are subject to validation checks and authorisation by your card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment, we will not be liable for any delay or non-delivery.

3.8 Payment terms are net 30 days from the date on the invoice. Orders will only be processed when payment for the whole order is received in full by RoSPA.

3.9 Should you choose to cancel or return products purchased in a promotion or at a discounted price, you will be refunded for the goods at the price charged at the Checkout. Please note: you are subject to our Returns Policy (see clause 6.3. below) when returning products purchased in a promotion or at a discounted price.

4. Product Descriptions and Restrictions

4.1 We do not guarantee that the product images you see on our website are an accurate representation; occasionally, colours may differ from the images shown on the website due to your computer/device screen resolution or settings.

4.2 All products are subject to availability at the point of purchase. Once a product is sold out, it will be taken off the website and may not be available again. If any products you order are out of stock, we will contact you so that you can cancel the whole or part of your order.

4.3 The Award Winners collection products are restricted to award winners.

4.4 Awards, plaques and salvers will be issued at the award level achieved.

4.5 Substitutions will only be made with your prior consent. If a replacement product has a higher price, you will be liable to pay for the difference in price. If we are unable to contact you, we may cancel the whole order, or cancel the relevant parts and proceed with the transaction.

5. Delivery

5.1 Orders will only be processed and dispatched when payment for the complete order is received in full by RoSPA.

5.2 Our delivery options vary by shipping destination, product and service;

  1. Special order items have a delivery of up to six weeks.
  2. If your order does not contain special order items, we will deliver the order within 30 days after the date of dispatch.
  3. We will try to ensure that your order is delivered by the estimated delivery date; however, there may be circumstances where delivery is delayed because of events beyond our reasonable control. If this happens, we will try and arrange for your products to be delivered as soon as possible; however, RoSPA will not be liable for any losses caused as a result of such delay.
  4. Time frames are a guideline only and can be subject to variances during busy periods.

5.3 Orders may not be dispatched prior to the presentation ceremony.

5.4 The quoted shipping cost is for a single delivery of the complete order. If you require your items to be delivered separately as they become available, additional shipping costs will be charged. Please email [email protected] to request this service.

5.5 On occasion, we may experience delivery delays for reasons beyond our control. In those instances, our Awards & Events team will contact you as soon as possible.

5.6 It is your responsibility to comply with all requirements imposed by the local Customs authority in relation to your order. This may include the provision of identification information in order to receive your order. Before placing an order, we recommend that you make yourself aware of local import duties or other requirements. RoSPA will not be liable or responsible if you breach any such laws.

5.7 Goods will not be dispatched during periods of national mourning

6. Cancellations and Returns

6.1. Order Cancellation

  1. Depending on where you live, you have a legal right to cancel your order under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or equivalent consumer legislation in the EU. You are entitled to cancel your order within 14 days of receipt. Please note: your right to cancel does not apply to special order items.
  2. Once the products are returned to us, you will receive a full refund, including the original UK shipping cost. You will be liable to arrange and cover the full cost of returning the order to us.
  3. To exercise this right, please contact our Awards & Events team. Please ensure that you state clearly that you wish to cancel, providing your order number, your contact details and details of the products you wish to cancel.
  4. If an order has already been dispatched for delivery, please wait until you have received your order before exercising your return rights.

6.2 Refunds of Shipping and Duties

  1. The original delivery cost won’t be included in your refund. Please note: you will be responsible for reclaiming duty directly from your local Customs office.

6.3. RoSPA Returns Policy

In addition to your statutory rights, RoSPA offers the following rights of return:

  1. Your right to return unwanted products does not apply to special order items.
  2. Unwanted products may be returned for a refund or exchange if they are returned unused and in their original condition within 14 days of delivery.
  3. If through your handling the products have decreased in value, we may deduct the amount of such loss from the amount reimbursed to you. If you are returning your product by post, please include your details and the best way for us to get in touch with you; otherwise we will be unable to process your refund.
  4. If you believe your products are faulty, please contact our Awards & Events team.
  5. This policy may be changed from time to time at our discretion.

RoSPA Advanced Drivers and Riders

1. Payment details:

A completed booking form indicating one of the following payment methods will denote acceptance of the cancellation clause below.

2. Cheque:

A cheque drawn on a UK bank is the preferred method of payment. Cheques should be made payable to ‘RoSPA’.

3. Credit card:

Credit Card payments are taken by PayPal

4. Cancellations:

If you are prevented from keeping the appointment please let us know immediately. A short notice postponement of less than three clear days will incur a cancellation charge (£35).

5. Declaration:

I enter the advanced test and refresher tests of RoSPA Advanced Drivers and Riders entirely at my own risk. I agree that The Royal Society for the Prevention of Accidents, its examiners, representative members, officers, servants and agents shall not be liable to me for any loss, damage or injury or any consequential or indirect loss (save for personal injury or death caused by the negligence of any the aforementioned) sustained during or as a consequence of my undertaking any of the said tests. I further undertake to indemnify the Royal Society for the Prevention of Accidents against all loss, damage, claims or injury sustained by them by reason of any act, or omission or neglect of mine during or as a consequence of my undertaking any of the said tests.


Contact Us

General Enquiries
+44 (0)121 248 2000
+44 (0)121 248 2001
[email protected]
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